manadotot Casino & Sportsbook Data Care

This page describes what we collect when you use manadotot and how we keep that data protected. Our platform operates across slot games, live-dealer tables, sportsbook markets, and esports offerings, each requiring specific personal information during account setup and ongoing play. We collect only what is necessary for account verification, payment processing, and regulatory compliance—and we do not share your information with external parties except where required by applicable law or payment processors.

We at manadotot understand that your privacy matters. Our data practices reflect this commitment through transparent collection, secure storage, and clear deletion policies. If questions arise about how we handle your data, our support team responds via email, in-app chat, or phone during standard business hours.

Our services are available only where local law permits. Users are responsible for verifying that their access and use of manadotot comply with their own jurisdiction's law.

What we collect on manadotot

We collect data in several categories. First, account registration requires email address, password, full name, date of birth, phone number, and country of residence. This information allows us to create your manadotot account, verify your identity, and maintain contact channels for support inquiries and account recovery.

Second, we collect Know Your Customer (KYC) information for regulatory compliance. When you verify your account, we request government-issued identification (national ID card, passport, or driver's license) and proof of address (utility bill, bank statement, or rental agreement). We scan these documents digitally, extract relevant data fields (name, date of birth, ID number, address), and store the images securely. We do not use KYC data for marketing or third-party sharing—only for anti-money-laundering verification and regulatory reporting where required.

Third, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we capture transaction records including amount, timestamp, and payment method identifier. We do not store full payment card numbers or banking credentials—payment processors handle those details directly.

Account registration data: Email, password hash, full name, date of birth, phone, country. Used for account access, identity verification, and support contact.
KYC verification documents: Government ID image, address proof image, extracted data fields. Retained for regulatory compliance and anti-money-laundering procedures.
Payment and transaction records: Deposit/withdrawal amounts, timestamps, payment method type. Used for account history, dispute resolution, and regulatory reporting.
Game and platform activity: Slot spins, live-dealer session logs, sportsbook bet records, timestamps. Retained for account reconciliation and fraud detection.
Device and usage data: IP address, browser type, operating system, login timestamps. Used for security monitoring and account recovery verification.

Fourth, we collect gameplay and platform activity data. Each spin on Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, or Mahjong Ways generates a log entry recording your bet amount, result, and timestamp. Live-dealer sessions log table joins, hand outcomes, and settlement amounts. Sportsbook bets record match selection, stake, and result. Esports activity (Mobile Legends, Free Fire, PUBG Mobile) similarly logs all engagement. We retain this data for account history, dispute resolution, and fraud detection.

Finally, we collect device and usage data. When you access manadotot via mobile app or web browser, we log your IP address, device type, operating system version, browser identifier, and login timestamps. This data supports security monitoring—detecting unauthorized access attempts, suspicious geographic patterns, or simultaneous logins from incompatible locations. We do not track your general internet behavior outside manadotot.

Note on cookies: Our platform uses session cookies to maintain your login state and remember your language preference. These cookies expire when you close your browser or after a set inactivity period. We do not use tracking cookies for third-party analytics or behavioral profiling.

How we use and protect your data

Data use and third-party sharing

We use your data exclusively for account management, regulatory compliance, payment processing, and service improvement. We do not sell your data to advertisers or brokers. We do not share your information with external parties except where compelled by law (e.g., anti-money-laundering authorities, law enforcement) or necessary for service delivery (e.g., payment processors like DANA, e-wallet, or mobile banking receive only transaction details they require).

Our payment processors receive limited information: transaction amount, timestamp, your account identifier (not your full name or ID number), and settlement instruction. These processors maintain their own privacy policies and data practices. We recommend reviewing their policies if you use services like local payment or online payment through manadotot.

We may aggregate and anonymize your data (removing personally identifiable details) for statistical reporting. For example, we might publish that "many active users engaged Fortune Tiger during Idul Fitri" without identifying individuals. This aggregated data supports platform improvement but reveals no personal information.

Data security and storage location

We protect your data using industry-standard encryption. Data in transit (between your device and our servers) travels via HTTPS/TLS 1.2 or higher encryption. Data at rest (stored on our servers) is encrypted using AES-256 or equivalent standards. Our servers maintain access controls limiting employee access to authorized personnel with specific business needs.

Our servers may sit outside your jurisdiction (e.g., outside Indonesia). This geographic distribution reflects cloud infrastructure efficiency but means your data may be processed in regions with different privacy regulations. By using manadotot, you accept this cross-border data flow. If you have concerns about data location, contact our support team to discuss options.

We conduct regular security audits and penetration testing to identify vulnerabilities. If we discover a data breach, we notify affected account holders promptly—typically within 72 hours—and provide guidance on account recovery steps (password reset, unusual activity review, etc.).

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Encryption in transit and at restYour data travels encrypted and sits encrypted on our servers. We do not store unencrypted personal information.
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Access controls and employee trainingWe limit data access to authorized personnel and conduct security training for all staff.
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Regular security auditsThird-party security firms periodically test our infrastructure for vulnerabilities.
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Breach notificationWe contact affected account holders within 72 hours of detecting unauthorized data access.

Your rights and data deletion

We at manadotot recognize your rights regarding your data. You can request access to all information we hold about you by contacting our support team. We will provide a complete data export (typically within 10 business days) in a machine-readable format. You can also request deletion of your account and associated data—with one exception: we retain transaction records and gameplay logs for seven years to meet anti-money-laundering and tax compliance obligations. After seven years, we delete or anonymize historical records.

You can update your account information (email, phone, address) directly through your manadotot dashboard settings. If you cannot access your account, our support team will verify your identity and process updates on your behalf.

If you believe we mishandled your data, you have the right to lodge a complaint with your local data protection authority. We cooperate with regulatory inquiries and support your right to privacy.

Policy updates and contact

We may update this privacy policy to reflect changes in our practices or applicable law. We notify account holders of material changes via email and display a notice on our login page. Continued use of manadotot after policy changes constitutes acceptance of updated terms.

Questions about our data practices or requests to exercise your privacy rights should be directed to our support team via email ([email protected]), in-app chat, or phone during standard business hours. We maintain offices in Jakarta, Surabaya, Bandung, Medan, and Semarang, enabling regional support availability. Our team responds to privacy inquiries within five business days.